Delivery Policy
We strive to ensure a smooth and reliable delivery experience for every order made with NEXTGEN MOBILE.

1. Delivery Coverage

We deliver throughout Malaysia using trusted courier partners.

2. Processing Time

  • Orders are processed within 1–3 working days after payment verification.
  • Orders placed on weekends/public holidays will be processed the next business day.

3. Delivery Time

  • West Malaysia: 2–5 business days
  • East Malaysia: 3–7 business days
    Delivery durations may vary depending on courier handling and local conditions.

4. Tracking

A tracking number will be provided via email or message once the order has been shipped.

5. Shipping Costs

Delivery fees depend on courier rates, product weight, and location.

6. Delays

NEXTGEN MOBILE is not responsible for delays caused by courier handling, logistics issues, or unforeseen circumstances (weather, events, etc.).